GroupStay Guest FAQ
Are Early Check-ins or Late Check-outs Available?
We strive to give our customers the best value in the industry and keep our units fully booked. Thank you for strictly following our 3PM check-ins and 11AM check-outs so our professional cleaning teams have time to fully prepare each unit for new incoming guests. Please contact us if you are interested in early bag drop off and storage.
What are the Guest Policies?
To ensure that all guests have a perfect stay, please review the policies below:
NO PARTIES OR DISRUPTION - PLEASE BE QUIET AND CONSIDERATE OF YOUR NEIGHBORS
YOUR VISITORS AND GUESTS ARE YOUR RESPONSIBILITY Guests will be charged for damage to the property, furnishings, policy violations, additional cleaning, and unauthorized late check-outs.
PLEASE PULL ALL DOORS FULLY CLOSED BEHIND YOU for your and your neighbor’s security.
NO PETS including service animals, without written approval.
NO SMOKING in or on the property.
NO OPEN FIRES in or on the property. Fireplaces and candles are ornamental unless otherwise specified.
What Streaming Entertainment Is Available?
We provide HD Roku Smart TVs so you can stream your favorite media and music channels.
You can download the free Roku App to your Google Android or Apple iphone to stream your personal videos to the tv or use the speakers as a sound bar.
For your own privacy and security, please log out of your accounts before leaving.